Shipping policy

When will my order arrive?

Your order will arrive according to the shipping option you select at check out. Look for email updates after you place your order. Not seeing any? Be sure to check spam folders/filters. Questions? Contact us -- we're happy to help! 

 

Where does Smoking Goose ship?

Smoking Goose can deliver to all 50 states in the USA. Free Shipping offers are valid for the lower 48 states. PO Boxes are not eligible for delivery at this time. 

 

My order has not arrived. What should I do?

Please check your order confirmation email for the shipping time frame you selected during check out. Once your order has has shipped out, a follow up email contains tracking information. Be sure to check spam folders/filters. Questions? Contact us -- we're always happy to help. Heads up that Smoking Goose is not responsible if the delivery address provided is incorrect and/or if the delivery is not properly stored upon delivery.